Order information
Shipping & Returns
Order details are confirmed around the selected part, quantity, destination and documented fitment check.
Before shipment
For an order under review, we confirm the selected reference, available product photos, requested quantity and destination. Buyers should check the quotation and the original-part comparison before approval.
Packing and delivery
Packing method, carrier options, lead time and delivery arrangements depend on the item, order quantity and destination. These details are confirmed in the order-specific quotation rather than assumed from a catalog page.
Tell us about any carton, label or packing-document requirements when you send your inquiry. Confirm the packing method and dispatch arrangements with the order details before shipment. Review EexcavaStart packing and sourcing support.
Fitment and returns
Because replacement-part fitment depends on the original component and machine configuration, contact us before installation if a discrepancy is found. Return or replacement arrangements require the order reference, product photos and a description of the issue so the request can be reviewed.
Need help?
Send the OEM number, machine model and a clear photo to info@eexcavastart.com or WhatsApp +8613711550948.